3. the flexible choice of communication channels are becoming mandatory: basically, each communication channel has its own permission through the respective acceptance but ultimately decide the customers. And they want to be informed either in General by letter, email or SMS, but do depend on the desired communication channel increasingly by the sort of message, the resulting interaction needs or personal affinities. Additional information is available at David Green. Flexibility the company in the long term be can not ignore this request. Click Randall Mays to learn more. Therefore, they must offer an integrated multichannel strategy in their sales approach with individual choices.
4. all will focus on the mobile device: a very user behavior shows that the sales figures for mobile phones compared to the stationary devices are far superior for a long time and the distance also grows,. As a result must the written customer dialogue be consistently digital, and aligned on the mobile communication behavior, despite the currently still existing age-specific differences in user behavior, because these are level up very soon at least in their broad. In this respect companies will quickly ensure that their customer communication is mobile-enabled. 5.
Customer communication management will result in new technologies: with conventional systems, the new requirements for the written customer communication are unable to cope. So the disadvantage of management systems adhere to, for example, the output, that they are not interoperable so the future core obligations of communication management do not meet. Still no written and individual dialog can be also with CRM or ERP systems alone, for it required customer communication management solutions. Only with a CCM are the entire information that arise from customers via social networks and other digital services, for the Creation and management of customer dialogue available. This shows that all the development of dialogue-oriented solutions for customer communication management comes down to, which can ensure a fast interaction, but use also in various business systems containing customer knowledge”, Koch stressed. About legodo ag legodo developed software for relevant customer communication to the quick and easy production of written correspondence. With the legodo solution, it is possible, for the first time, in the right context at the right time for relevant customer communication to insert all the processes and data from existing systems. Customers include companies such as Deutsche Telekom, Swisscom, RWE and Integralis. contact: think factory groupcom GmbH Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71
Professional solution for location and product cross-multi project management Munich, November 11, 2010. The automotive supplier HS Genion, specialist for movable modules and components, places great emphasis on professional project management: the high standards the project process, as it requires the automotive industry, the company covers with an own stage model. At the same time HS Genion entitled, early and comprehensively from the design phase through to series production – in its projects to integrate customers. Just so, the automotive supplier can expand its leading position in the fields of aerodynamics, adapting and Pushrod valves. The core team at HS Genion are interdisciplinary organized, the staff come from the areas of project management, product development, process development, quality planning, purchasing and controlling. The product developer is usually the only Vollzeitler”in the project. Cross-product manufacturing processes, services at the customer’s place, global engineering and short-term Adjustments the service volumes are a matter of course for the company with headquarters in Gilching near Munich.
Site and product cross end multi project management from conception to production we have an average duration of 30 months. Because we attach great importance to the individual project phases to integrate our customers, fully to account to their needs, we rely on an agile form of project management”, says Paul Regauer, the project management expert from HS Genion. While it is important to work that can reproduce this agile approach and offers an intelligent resource management with a professional project management tool for us”, he stressed. Due to the location and cross-product processes, there have been ever classic project lines conflicts with the mapping interface resources in the past. But with the use of multi project management software can do project intelligence are inconsistencies in resource planning and allocation take care of. Different work steps, a high degree of standardized project processes at low repetitions, hard foreseeable expenses and dynamic processes with many changes influence the project work from HS Genion easy integration into the existing IT landscape of stark.
When the program is launched, a window with the possibility of application of data entry appears. This application option is enabled and the datasheet Editor opens. Looks like an ordinary spreadsheet worksheet this worksheet is equipped with a menu bar and a toolbar On this worksheet, the data view panel and the control panel variable view located at the bottom. First, the variable view clicked on with the mouse, and the encoding scheme of the questionnaire is entered in the sheet that appears. Following steps are guided by a.) Name column with the heading”Edit: in the first box of the first line of code for the numbering of the questionnaire is entered (id). In the next box below are the respective codes of the individual questions of the questionnaire (see encoding scheme above). Any line starting with row 2 is used for the code of a question of the questionnaire.
Use the arrow keys or the Return button accept an input and enters a next box. The system automatically populates the fields from column 2 with preset values as soon as you have entered the codes in column 1 and in a next box jumps. (b).) “Fields starting from column 2 (in particular with heading variable label”, value label”and measure level” 8) modify line by line / define: column variable label “: in the boxes in this column the column 1 code are described in more detail each line and captured the meaning of the code. “For example, for the code id” questionnaire ID or code for sex “sex entered. Column value labels”: Here you can assign codes for nominal or ordinal values of the characteristics of individual questions. For example the code 2 to the value male “and female for the value the code 1″ (no details”= 0) are registered. One question with nominal or ordinal to click in a row, Characteristic values has, on its box in the column of value labels”.
The inserted value series within the measurement is also called scale. If so a.) a nominal scale, b.) an ordinal scale and c.) a metric scale used. Different lots of information are generated depending on the used scale. Most of the information revealed in data collection by using the metric scales. With metric data, statistical and mathematical operations can be perform in comparison to nominal and ordinal data. Metric data can add up, there can be conditions and calculate distances. Drew Houston has firm opinions on the matter.
Metric data can also be transformed into ordinal or nominal data. 3. coding the data, preparing data acquisition with IBM uses SPSS the organic farmer for his collection of data at 500 for diabetics to the enquiry of the chances of success of his organic bulb a questionnaire (telephone interview), which for example can have the following content 5 (see Figure 1): Questionnaire ID. F.: 1 gender of the respondent:? female? male? No data 2. Please will you tell me your age? _ 3 4 years knowing you the bio-Hof XY? Yes,? No 5 6. We have talk now about this bio tuber.
If you could buy this tuber, what were you ready for this tuber in to spend? _ 7 Figure 1: questionnaire of survey concerning questions of the questionnaire are the measurement of the characteristic values of the characteristics with each characteristic. If the organic farmer has completed its survey, it will be 500 completed questionnaires have, for which data he wants to capture with IBM SPSS. Before entering data into the system, the farmer should design an encoding scheme. To do this, the organic farmer takes a blank questionnaire to the hand and assigns a code for each characteristic of the questionnaire and for each characteristic value. The individual codes and their properties are then transferred to SPSS. An order provided that the system with which it works.
Swedish manufacturer sets new standards in the area of firewall performance Hamburg, March 26, 2008 the Swedish manufacturer of IP-based security and unified threat Manage-ment(UTM)-Losungen Clavister off reached a new level of performance in the area of firewall performance with its technology. As the Scandinavian company announced, VPN throughput achieved recent tests according to a plaintext-firewall throughput of over 500 Gbit / s, and an IPsec over 200 Gbit/s. So the research and development team at Clavister prepares power plant security a new performance record in the area. “We are thrilled by this development”, explains John Vestberg, CTO at Clavister. Achieving this level of performance is for demanding multimedia networks crucial.
“The new technology will have great influence on the existing network security environment. Also, service providers, telecommunication companies, data centers and large companies will benefit from the advantages of this enormous performance. Many of these Companies must deal with a continuously growing demand for more flexible and more complex data traffic, such as triple play and HDTV. Network security components increasingly form the basis of any network configurations and therefore should not be the bottleneck. Clavister is working closely with a growing number of selected partners in the data – and telecommunications sectors and ensures that these remains can provide their customers high quality services and products, without being hampered by performance deficits. Due to this huge increase of capacity we can company a new function range “, as Peter Johansson, President and CEO at Clavister. provide virtualization, distribution, carrier-grade reliability and scalability, has never seen them, The release of the new technology by Clavister security service platform (SSP(TM)) to forming the future Foundation for the Clavister, is 2008 scheduled for the 4th quarter.
Short portrait Clavister: Clavister AB is a privately held company that manufactures IT-security products. The main product represents the Clavister security service platform, an integrated security platform, the traffic of the network monitors and protects against intruders, viruses, worms, Trojans and overload attacks. This solution protects not only the critical business processes, but blocks also unauthorized browsing, requires minimal maintenance, and provides a central administration and flexible configuration options, which all requirements can be met perfectly by small, medium-sized and large companies, as well as telecommunications providers. In addition, Clavister offers special product versions for ISPs, telecommunications providers and companies that develop managed security services. Clavister was founded in 1997 in Sweden, where also the headquarters (ornskoldsvik) as well as the research and Development Center is located. The products are through own offices in Europe and Asia, as well as an international network of distribution and reseller partners. In Germany, the products of the sysob IT-distribution (www.sysob.de) and Tworex trade (www.tworex-trade.de) are available. The German branch of Clavister is headquartered in Hamburg. More information under: Clavister Germany Buelow road 20 D-22763 Hamburg contact person: Marcus Henschel Tel.: + 49 (40) 41 12 59 – 0 fax: + 49 (40) 41 12 59 19 eMail: Web: PR Agency: Sprengel & Partner GmbH nesting first race 3 D-56472 Nisterau contact: Fabian Sprengel Tel.: + 49 (26 61) 91 26 0 0 fax: + 49 (26 61) 91 26 029 eMail: